Always-on customer service.

With nearly 100% of customers staying with Gamma after the first year, we have a proven track record in providing outstanding customer services, which are maintained on a rolling basis to ensure they remain optimised and relevant.

This includes conducting interviews with 100 customers every quarter, using visual management tools to monitor our performance, and carrying out KPI-driven quality-of-service audits. Our ongoing commitment to excellence is why we have a consistently high Net Promoter Score – the highest in the sector.

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We are delighted that our Net Promoter Score (NPS) is consistently high against a low industry average.